About ExitAsk

We started ExitAsk because we were tired of guessing why customers left. Every cancellation page is a goldmine of information — if you ask the right questions at the right time.

A focused team of
Team members
500
Customers
2023
Founded

Our story

Founded in 2023 by two ex-Intercom PMs who watched hundreds of customers cancel without ever being asked why. They built the first ExitAsk prototype in a weekend and haven't stopped since.

"500+ YC alumni companies run ExitAsk, along with teams at Stripe, Figma, and Notion"

The team

A focused team of 9 — mostly engineers and data scientists

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Engineering
Pr
Product
Da
Data Science
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Design
Cu
Customer Success
Gr
Growth

What we believe

Ship weekly

We release improvements every week. Small, frequent changes beat big, risky launches.

Customer obsession

We use ExitAsk on ourselves. Every churned customer teaches us something about our own product.

Data-driven decisions

We don't guess. We instrument everything and let the numbers guide our roadmap.

Want to join us?

We're always looking for people who care about building great products.

View open roles →