About ExitAsk
We started ExitAsk because we were tired of guessing why customers left. Every cancellation page is a goldmine of information — if you ask the right questions at the right time.
Our story
Two data scientists and a designer walked into a co-working space in 2023. They'd all independently been frustrated by the same problem: SaaS companies flying blind on churn. ExitAsk launched six weeks later.
"Over 2,400 SaaS companies trust ExitAsk with their most important customer conversations"
The team
We're a team of 14 across London, Austin, and remote
What we believe
Default to action
Insights without action are just trivia. Everything we build drives towards a decision or improvement.
Empathy at scale
Behind every data point is a person who chose to leave. We never forget the human side of churn.
Earn trust daily
Security, reliability, and honesty aren't features — they're the foundation everything else is built on.
Want to join us?
We're always looking for people who care about building great products.
View open roles →