About ExitAsk
Churn isn't just a metric. It's feedback. ExitAsk was built on the belief that the moment someone decides to leave is the most honest moment in the entire customer lifecycle.
Our story
Two data scientists and a designer walked into a co-working space in 2023. They'd all independently been frustrated by the same problem: SaaS companies flying blind on churn. ExitAsk launched six weeks later.
"From seed-stage startups to public companies, 1,800+ teams use ExitAsk daily"
The team
A focused team of 9 — mostly engineers and data scientists
What we believe
Honesty over comfort
We build tools that surface uncomfortable truths. The data doesn't lie, and we won't either.
Speed to insight
Every hour between a cancellation and an actionable insight is wasted. We optimise for speed.
Privacy as a feature
Your customers trust you with their feedback. We take that trust seriously with security-first engineering.
Want to join us?
We're always looking for people who care about building great products.
View open roles →