About ExitAsk

We believe every cancelled subscription is a conversation waiting to happen. ExitAsk exists to make sure SaaS companies hear what their departing customers are actually saying — not what surveys assume they're thinking.

We're a team of
Team members
3,100
Customers
2023
Founded

Our story

Founded in 2023 by two ex-Intercom PMs who watched hundreds of customers cancel without ever being asked why. They built the first ExitAsk prototype in a weekend and haven't stopped since.

"We serve 3,100+ subscription businesses across 40 countries"

The team

We're a team of 14 across London, Austin, and remote

En
Engineering
Pr
Product
Da
Data Science
De
Design
Cu
Customer Success
Gr
Growth

What we believe

Radical transparency

Public changelog, open roadmap, and honest pricing. No surprises, ever.

Build for the long term

We make architectural decisions that compound. No shortcuts that create tomorrow's tech debt.

Respect attention

Your users' time is precious. Our surveys are short, relevant, and never annoying.

Want to join us?

We're always looking for people who care about building great products.

View open roles →