About ExitAsk
Most SaaS companies treat cancellations as a loss. We see them as the most valuable data point you'll ever collect. ExitAsk turns every exit into an insight.
Our story
Founded in 2023 by two ex-Intercom PMs who watched hundreds of customers cancel without ever being asked why. They built the first ExitAsk prototype in a weekend and haven't stopped since.
"500+ YC alumni companies run ExitAsk, along with teams at Stripe, Figma, and Notion"
The team
18 humans and one very persistent Slackbot
What we believe
Default to action
Insights without action are just trivia. Everything we build drives towards a decision or improvement.
Empathy at scale
Behind every data point is a person who chose to leave. We never forget the human side of churn.
Earn trust daily
Security, reliability, and honesty aren't features — they're the foundation everything else is built on.
Want to join us?
We're always looking for people who care about building great products.
View open roles →