About ExitAsk
We believe every cancelled subscription is a conversation waiting to happen. ExitAsk exists to make sure SaaS companies hear what their departing customers are actually saying — not what surveys assume they're thinking.
Our story
Founded in 2023 by two ex-Intercom PMs who watched hundreds of customers cancel without ever being asked why. They built the first ExitAsk prototype in a weekend and haven't stopped since.
"From seed-stage startups to public companies, 1,800+ teams use ExitAsk daily"
The team
A focused team of 9 — mostly engineers and data scientists
What we believe
Default to action
Insights without action are just trivia. Everything we build drives towards a decision or improvement.
Empathy at scale
Behind every data point is a person who chose to leave. We never forget the human side of churn.
Earn trust daily
Security, reliability, and honesty aren't features — they're the foundation everything else is built on.
Want to join us?
We're always looking for people who care about building great products.
View open roles →